Terms of Use

By accessing or using the Service you confirm that you are at least 18 years of age and that you have the legal capacity to enter into a binding contract. The Service is not directed at, and must not be used by, anyone under 18.

These Terms apply to all platforms on which the Service is available, including the website, the Progressive Web Application, and the Android application distributed through Google Play. Creating an account requires affirmative acceptance of these Terms, our Privacy Policy, and the Risk Acknowledgement described in Section 7 — acceptance is a condition of account creation and of continued access to protected features, not a passive consequence of browsing.

Used Cars Doctor is an AI-assisted informational tool designed to help individuals evaluate used vehicles before purchase. The Service provides: - Step-by-step guided inspection checklists for evaluating used vehicles - AI-assisted photo analysis to highlight visible condition signals from user-uploaded images - AI-generated inspection summaries, risk indicators, and scores based on user-entered data - Optional premium vehicle history reports sourced from third-party vehicle history data providers - Downloadable PDF exports of completed assessments - Account management and inspection history storage

The Service does not perform, and does not claim to perform, a physical, mechanical, or certified inspection of any vehicle.

In these Terms, "Protected Parties" means, collectively and individually, to the extent each actually exists in the Company's structure: the Company; its current and former owners, founders, shareholders, and members; its directors and officers; its employees, developers, contractors, consultants, and representatives; its affiliates, successors, and assigns; and its licensors, hosting providers, AI/model providers, API providers, vehicle-data providers, payment providers, and other suppliers and service providers engaged in operating the Service.

Every disclaimer, exclusion, limitation, release, waiver, covenant not to sue, and indemnification in these Terms is intended to operate for the benefit of each Protected Party as a third-party beneficiary, to the same extent as if that Protected Party were a direct signatory to these Terms, to the extent permitted by applicable law.

You may create an account using an email address and password or by signing in with Google. You are responsible for maintaining the confidentiality of your credentials, for all activity under your account, and for notifying us promptly of any unauthorized use.

We may suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or are inactive for an extended period.

You agree not to: - Use the Service for a commercial vehicle-inspection business or resell AI-generated reports without our written consent - Upload content you do not own or do not have the right to submit - Reverse-engineer, scrape, or extract data from the Service by automated means - Submit false, misleading, or fraudulent vehicle information - Attempt to circumvent payment gates, access controls, or entitlement checks - Interfere with or disrupt the integrity or performance of the Service

AI ANALYSIS IS NOT A PROFESSIONAL INSPECTION. The Service uses automated machine-learning models to analyze photographs and user-entered data. These outputs are informational only.

You expressly acknowledge that AI and automated systems can be wrong. They may hallucinate, misclassify, or misunderstand photographs; fail to identify damage, including safety-critical damage; identify damage that does not exist; miss obvious or hidden defects; produce inconsistent results across sessions; and rely on incomplete or inaccurate information you or a third party supplied.

NO RESULT — INCLUDING A SCORE OF 100%, A "PASS," "LOW RISK," "GREEN" STATUS, "COMPLETE," "NO ISSUES FOUND," OR SIMILAR LANGUAGE — MEANS THE VEHICLE IS SAFE, ROADWORTHY, RELIABLE, OR FREE OF DEFECTS. Where any part of the Service reports a percentage or "complete" status, that figure describes how much of the checklist or workflow you have completed — never the vehicle's actual condition.

You expressly acknowledge and voluntarily assume the risks inherent in evaluating, purchasing, selling, owning, repairing, and operating a used vehicle. Used Cars Doctor cannot physically inspect internal components and cannot guarantee detection of any condition, known or unknown, visible or invisible, latent, concealed, intermittent, or arising in the future.

This assumption of risk expressly covers, without limitation, the engine, turbocharger, transmission, clutch, drivetrain, differential, brakes, steering, suspension, chassis, frame and structural integrity, body repairs and accident damage, corrosion, electrical systems and electronics, ECUs, airbags/SRS, ADAS systems, tires and wheels, battery, EV/hybrid systems, cooling system, fuel system, emissions systems, odometer accuracy, VIN and history information, title information, flood or fire damage, roadworthiness, safety defects, and any other component or condition of the vehicle.

Used Cars Doctor is not a mechanic, a professional vehicle inspector, a diagnostic service, a roadworthiness or safety inspection, an engineering service, a vehicle certification body, an appraisal service, a warranty, an insurance product, legal advice, or financial advice. A report generated by the Service is not a certificate of vehicle condition.

A qualified mechanic with physical access to the vehicle and appropriate diagnostic equipment should independently inspect it before you purchase, sell, finance, or continue operating it.

The Service's outputs are informational only and must not be treated as the sole basis for a purchasing, selling, safety, mechanical, financial, or driving decision. You remain responsible for independently verifying material information before acting on it.

Providing a checklist, warning, AI analysis, score, recommendation, or report does not create a promise that Used Cars Doctor will detect every defect or danger, and the presence of one warning does not imply that every other condition was checked. Completing every checklist step does not mean every vehicle component was professionally examined.

Used Cars Doctor supplies information; you evaluate it and independently decide what action to take. Used Cars Doctor does not make the purchase, sale, driving, or repair decision for you, is not a party to any transaction between you and a buyer, seller, dealer, mechanic, lender, or insurer, and does not control the vehicle, the seller, the road, or subsequent events. You alone decide whether to buy, sell, reject, negotiate, finance, repair, drive, transport, register, insure, or continue operating a vehicle.

Nothing in the Service constitutes mechanical, financial, legal, investment, or other professional advice. The Service does not provide mechanical or engineering assessments, financial advice on vehicle value or pricing, legal advice on ownership, title, or compliance, or any certified professional appraisal. Consult a licensed mechanic, certified appraiser, legal adviser, or financial adviser as appropriate before making a material vehicle-related decision.

When you upload photos you grant us a limited, non-exclusive license to transmit them to our AI provider solely to generate analysis results for your session; you represent that you have the right to submit them; photos are not stored beyond the duration of the analysis request; and you must not upload content containing personal information beyond what is necessary for vehicle identification. We do not claim ownership of your photos, and the limited license terminates when the analysis request completes.

Certain features require payment, processed via Stripe (web) or Google Play Billing (Android), depending on platform.

Web/Stripe purchases. All web purchases are final and non-refundable except where required by applicable law. Vehicle history reports are retrieved in real time from third-party providers upon purchase and are considered delivered immediately.

Google Play purchases. Purchases made through Google Play are subject to Google Play's applicable refund mechanisms and policies, in addition to any mandatory rights available under applicable law. Where Google processes and confirms a refund or chargeback for a Google Play purchase, we will reverse the corresponding wallet credit in accordance with our standard debt-based refund handling; this does not automatically revoke access to reports already generated using those credits.

We do not guarantee the accuracy, completeness, or currency of third-party vehicle history data, and we are not liable for errors or omissions in it. Prices are shown before you confirm any purchase and are subject to change.

The Service, including its design, software, AI workflows, and original content, is owned by Used Cars Doctor and protected by applicable intellectual-property laws. You retain ownership of data and photos you submit and grant us a limited license to use them to provide the Service. You may not copy, reproduce, or create derivative works from the Service without our prior written consent.

The Service integrates with third-party providers, including AI/model providers, payment processors, vehicle-history data providers, database hosting, and authentication providers. We do not control, warrant, or accept responsibility for the availability, accuracy, or conduct of any third-party service, API, AI model, or data source. Third-party information can be incomplete, incorrect, delayed, or unavailable, and your use of it is subject to that provider's own terms.

You are responsible for the quality, completeness, and accuracy of everything you submit, including image quality, correct vehicle identification, truthful answers, relevant photographs and videos, VIN and other data entered, and your right to submit that content. Used Cars Doctor is not responsible for conclusions affected by incorrect, misleading, incomplete, or poor-quality input you provide.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS," WITHOUT WARRANTIES OF ANY KIND. We disclaim all warranties that can lawfully be excluded, whether express, implied, or statutory, including as to accuracy, completeness, reliability, availability, timeliness, fitness for a particular purpose, merchantability, non-infringement, error-free operation, results, vehicle condition, roadworthiness, safety, and future reliability.

Some jurisdictions do not allow the exclusion of certain implied warranties or consumer guarantees; where that is the case, the exclusions in this section apply only to the extent permitted by that law, and any consumer guarantee that cannot lawfully be excluded is preserved to the minimum extent that law requires.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PROTECTED PARTIES SHALL HAVE NO LIABILITY, REGARDLESS OF LEGAL THEORY (INCLUDING CONTRACT, TORT, NEGLIGENCE, MISREPRESENTATION, WARRANTY, STRICT LIABILITY, STATUTE, RESTITUTION, OR EQUITY), FOR ANY LOSS, DAMAGE, COST, EXPENSE, CLAIM, INJURY, OR CONSEQUENCE ARISING FROM OR RELATING TO ACCESS TO OR USE OR INABILITY TO USE THE SERVICE, RELIANCE ON THE SERVICE OR ANY OUTPUT, INACCURATE, INCOMPLETE, OR OMITTED OUTPUT OR WARNING, AI ERROR, MISSED OR MISIDENTIFIED DEFECTS, VEHICLE FAILURE, THIRD-PARTY INFORMATION, SERVICE INTERRUPTION, SOFTWARE OR DATA ERROR, USER ERROR, OR DECISIONS INFLUENCED BY THE SERVICE — INCLUDING, WHERE LEGALLY EXCLUDABLE, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, AND PUNITIVE DAMAGES; REPAIR, REPLACEMENT, AND PURCHASE-PRICE LOSSES; DIMINUTION IN VALUE; TOWING, STORAGE, AND REPLACEMENT-TRANSPORTATION COSTS; FINANCING LOSSES; LOST PROFITS, REVENUE, INCOME, OPPORTUNITY, OR DATA; PROPERTY DAMAGE; AND THIRD-PARTY OR BUYER/SELLER-DISPUTE CLAIMS.

Three-tier fallback. (1) Where a liability can lawfully be excluded, it is excluded as set out above. (2) Where a liability cannot lawfully be excluded but may lawfully be limited, it is limited to the maximum extent the applicable law permits, subject to the aggregate cap below. (3) Where a liability can neither be excluded nor limited, it exists only to the minimum extent mandatory applicable law requires, and nothing in this section reduces it below that mandatory minimum. This section does not exclude liability for death or personal injury caused by proven negligence, fraud, or any other liability that applicable law does not permit to be excluded — those are expressly preserved at the mandatory minimum described in Section 24.

Aggregate cap. Where liability survives the exclusions above and may lawfully be capped, the Protected Parties' total aggregate liability for all claims arising from the same or related circumstances shall not exceed the greater of (a) the amount you actually paid for the specific Service giving rise to the claim during the twelve (12) months preceding the event, or (b) EUR 10. This cap applies collectively to all Protected Parties together, not separately to each. Stating this cap is not, and must not be read as, an admission that any liability exists.

You voluntarily choose to use an informational, AI-assisted vehicle-evaluation tool. You understand its limitations, that its outputs can be incorrect, incomplete, delayed, misleading, or unavailable, and that Used Cars Doctor does not physically inspect the vehicle and does not replace a qualified mechanic. You therefore expressly assume responsibility for decisions made using the Service.

Release. To the fullest extent permitted by applicable law, you release and discharge the Protected Parties from claims, demands, causes of action, damages, losses, liabilities, costs, and expenses arising from or relating to your use of or inability to use the Service; reliance on the Service, an inspection, or a report; a vehicle purchase, sale, or decision not to purchase; negotiation or repair decisions; a decision to drive or continue operating a vehicle; a missed or incorrectly identified defect; AI error; an incorrect recommendation or a missing or inaccurate warning; incomplete or third-party information; mechanical failure; and other consequences of decisions made using information from the Service — including unknown or undiscovered claims, to the extent a prospective release of such claims is legally permissible.

Covenant not to sue. To the fullest extent legally enforceable, you agree not to bring, maintain, finance, or participate in a claim against a Protected Party concerning a claim you have validly released or waived under these Terms. This covenant applies only to claims that applicable law permits you to release or waive, and does not purport to prevent you from exercising a right that mandatory applicable law makes non-waivable. If a claim can legally be released, you release it. If the right to bring it can legally be waived, you waive it. If a covenant not to sue is legally enforceable for it, you agree not to bring it. Where mandatory law prevents any of these mechanisms for a particular claim, every remaining defense, exclusion, limitation, and cap in these Terms continues to apply to it to the maximum extent still enforceable.

To the maximum extent enforceable, you agree to indemnify, defend, and hold harmless the Protected Parties from third-party claims, damages, liabilities, judgments, settlements, costs, and reasonable attorneys' fees arising from your misuse of the Service, unlawful use, breach of these Terms, content you submit, violation of a third party's rights, or representations you make to a buyer, seller, or other party based on the Service. This indemnity does not extend to claims arising from a Protected Party's own fraud, willful misconduct, or liability that applicable law does not permit to be shifted to a consumer.

The disclaimers, assumption of risk, warranty exclusions, liability exclusions, liability limitations, release, waiver, and covenant not to sue in these Terms reflect a fundamental allocation of risk between you and Used Cars Doctor and are an essential basis on which we are able to offer the Service at all.

These Terms are governed by the law applicable at the operator's place of business, without regard to conflict-of-law principles, except that if you are a consumer habitually resident in a jurisdiction whose mandatory consumer-protection law grants you rights or a competent forum that these Terms cannot override, those mandatory rights and that forum remain available to you.

Before filing a claim, please contact us at the email in Section 26 so we can attempt to resolve the matter informally. EU/EEA residents may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

This section, including the identification of the operator's place of business and any forum-selection language, will be updated to name the operator's actual jurisdiction of incorporation once that information is finalized; until then it defers to your jurisdiction's mandatory consumer protections wherever those and this clause would otherwise conflict.

If any disclaimer, waiver, release, exclusion, limitation, indemnification, or other provision of these Terms is found invalid or unenforceable, it will be narrowed or reformed only to the minimum extent necessary to make it enforceable, the maximum legally permissible effect of that provision will otherwise be preserved, and every remaining provision continues to apply independently. No single invalid provision invalidates the rest of these Terms.

Sections concerning intellectual property, disclaimers, assumption of risk, release and covenant not to sue, indemnification, limitation of liability, dispute resolution, severability, and this survival clause continue to apply after your account is deleted or terminated, after these Terms are cancelled, or after you stop using the Service, for any claim arising from use that occurred before that point.

Nothing in these Terms excludes, restricts, or modifies any liability or right only to the extent that applicable mandatory law prohibits such exclusion, restriction, or modification. Where mandatory law applies, every exclusion and limitation in these Terms continues to operate to the maximum extent it still legally can.

We may update these Terms at any time; each published version is dated and retained. Where a change is material, we will require affirmative re-acceptance before you can continue to use protected features of the Service, rather than treating continued use alone as acceptance. Non-material changes take effect on the stated date.

For questions about these Terms, contact us at contact@usedcarsdoctor.com or via usedcarsdoctor.com.